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Firm Management

Illinois CPA Society Releases New Report on Turnover in the Accounting Profession

ICPAS hosted multiple focus groups, conducted personal interviews, and surveyed both current and former ICPAS members to hear their unique perspectives on the profession’s long-term trouble with turnover.

Isaac M. O'Bannon

Dec. 18, 2023

Time and again, retaining talent is ranked as a top challenge among leaders in the accounting and finance profession. To better understand what drives the profession’s perpetually high turnover, the Illinois CPA Society (ICPAS)—one of the largest state societies serving the certified public accountant (CPA) community—has gathered new survey data that sheds light on this trending topic. ICPAS’ findings are presented in the new 2023 Insight Special Feature, “Righting Retention.”

“Amid a progressively weakening pipeline of new accounting talent, we believe retention will become a more pressing issue than ever before, which is why our research for this year’s Insight Special Feature set out to answer the age-old question, ‘How do we keep them?’” says ICPAS President and CEO Geoffrey Brown, CAE. “The leading reasons talent cited for leaving their organizations shouldn’t surprise anyone familiar with the challenges facing the profession, but it’s our hope that the candid feedback from both employees and their employers will spur renewed action to reign in turnover.”

Throughout summer 2023, ICPAS hosted multiple focus groups, conducted personal interviews, and surveyed both current and former ICPAS members to hear their unique perspectives on the profession’s long-term trouble with turnover. In soliciting employer feedback, 449 professionals in leadership and management roles responded, revealing their views and actions when it comes to retaining accounting and finance talent.

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In seeking to understand employees’ motivations to voluntarily resign from their roles, responses from 433 accounting and finance professionals were fielded and analyzed. The findings highlighted in the feature uncover several areas where action can be taken to help improve talent retention, including revealing six key drivers of voluntary resignations, which account for the vast majority of turnover in the profession:

  1. Salary.
  2. Too many hours/burnout.
  3. Lack of work-life balance.
  4. Workplace culture.
  5. Lack of advancement opportunities.
  6. Work is uninteresting/mundane.

“The goal of our research was to identify the top reasons talent leaves, understand when turnover is taking place and where talent is going, and call attention to any discrepancies between employer and employee perceptions,” says Kristin McGill, CAE, ICPAS’ vice president of member experience and engagement. “While the truth is there won’t ever be a one-size-fits-all solution to quell high turnover across the profession, our findings provide datapoints that’ll better prepare leaders to take actionable steps to right their retention challenges and foster discussions that could lead to positive change.”

“Righting Retention” is available in PDF and digital formats, and print editions are available upon request. Both Brown and McGill are available for further commentary.